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Is overconfidence a social liability? The effect of verbal versus nonverbal expressions of confidence.

[Correction Notice: An Erratum for this article was reported in Vol 116(3) of Journal of Personality and Social Psychology (see record 2019-08943-002). In the article "Is Overconfidence a Social Liability? The Effect of Verbal Versus Nonverbal Expressions of Confidence" by Elizabeth R. Tenney, Nathan L. Meikle, David Hunsaker, Don A. Moore, and Cameron Anderson ( Journal of Personality and Social Psychology . Advance online publication. October 11, 2018. https://dx.doi.org/10.1037/pspi0000150), the Editor' Note acknowledging David Dunning as the action editor for this article was omitted. All versions of this article have been corrected.] What are the reputational consequences of being overconfident? We propose that the channel of confidence expression is one key moderator-that is, whether confidence is expressed verbally or nonverbally. In a series of experiments, participants assessed target individuals (potential collaborators or advisors) who were either overconfident or cautious. Targets expressed confidence, or a lack thereof, verbally or nonverbally. Participants then learned targets' actual performance. Across studies, overconfidence was advantageous initially-regardless of whether targets expressed confidence verbally or nonverbally. After performance was revealed, overconfident targets who had expressed confidence verbally were viewed more negatively than cautious targets; however, overconfident targets who had expressed confidence nonverbally were still viewed more positively than cautious ones. The one condition wherein nonverbal overconfidence was detrimental was when confidence was clearly tied to a falsifiable claim. Results suggest that, compared with verbal statements, nonverbal overconfidence reaps reputational benefits because of its plausible deniability. (PsycINFO Database Record (c) 2019 APA, all rights reserved).

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