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By Richard Gough Paramedic tutor, Post Qualification Manager
Mikkel S Andersen, Søren Paaske Johnsen, Andreas Ernst Hansen, Eivinn Skjaerseth, Christian Muff Hansen, Jan Nørtved Sørensen, Søren Bruun Jepsen, Jesper Bjerring Hansen, Erika Frischknecht Christensen
BACKGROUND: Call taker triage of calls to the 112 emergency number, can be error prone because rapid decisions must be made based on limited information. Here we investigated the preventability and common characteristics of same-day deaths among patients who called 112 and were not assigned an ambulance with lights and sirens by the Emergency Medical Communication Centre (EMCC). METHODS: An audit was performed by an external panel of experienced prehospital consultant anaesthesiologists...
2014: Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine
Kathryn Eastwood, Amee Morgans, Karen Smith, Johannes Stoelwinder
OBJECTIVE: Secondary telephone triage to divert low-acuity patients to alternative non-ambulance services before ambulance arrival has been trialled in the UK and USA as a management strategy to cope with the increase in ambulance demand. The objective of this systematic review was to examine the literature on the structure, safety and success of secondary triage systems. METHODS: For inclusion in the study, the telephone triage system had to be a secondary process, receiving referred patients who had already been categorised as low priority by a primary triage process...
June 2015: Emergency Medicine Journal: EMJ
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