[Investigation on occupational stress, social support and job burnout of the staffs in sport goods chain stores].

Objective: To understand the relationship between occupational stress, social support and job burnout, and to explore the moderating role of social support for occupational stress and job burnout. Methods: 256 employees were conveniently chosen to engage in a survey, including occupational stress indicator (OSI) , social support rating scale (SSRS) as well as maslach burnout inventory-general survey (MBI-GS) from March to June in 2017. Results: The occupational stress score of the stafls in sport goods Chain stores was 55.5 ± 11.7, the score of social support was 28.2 ± 7.6, and the score of job burnaut was 41.3 ± 11.6. Occupational stress was positively correlated with job burnout ( r =0.425, P <0.001) , however, occupational stress was negatively related to objective support, subjective support and support utilization ( r values were-0.182, -0.227, and-0.208, P <0.05) , and job burnout was also negatively related to them, ( r values were-0.324, -0.201, and-0.171, P <0.05) . The interaction between occupational stress and subjective support and support utilization were statistically significant ( β values were-0.069 and-0.077, P <0.05) . Conclusion: Social support is the effective moderating for occupational stress and job burnout, especially in subjective support and support utilization.