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The use of emotional intelligence capabilities in clinical reasoning and decision-making: A qualitative, exploratory study.
Journal of Clinical Nursing 2018 Februrary
AIMS AND OBJECTIVES: To explore clinical nurses' experiences of using emotional intelligence capabilities during clinical reasoning and decision-making.
BACKGROUND: There has been little research exploring whether, or how, nurses employ emotional intelligence (EI) in clinical reasoning and decision-making.
DESIGN: Qualitative phase of a larger mixed-methods study.
METHODS: Semistructured qualitative interviews with a purposive sample of registered nurses (n = 12) following EI training and coaching. Constructivist thematic analysis was employed to analyse the narrative transcripts.
RESULTS: Three themes emerged: the sensibility to engage EI capabilities in clinical contexts, motivation to actively engage with emotions in clinical decision-making and incorporating emotional and technical perspectives in decision-making.
CONCLUSION: Continuing to separate cognition and emotion in research, theorising and scholarship on clinical reasoning is counterproductive.
RELEVANCE TO CLINICAL PRACTICE: Understanding more about nurses' use of EI has the potential to improve the calibre of decisions, and the safety and quality of care delivered.
BACKGROUND: There has been little research exploring whether, or how, nurses employ emotional intelligence (EI) in clinical reasoning and decision-making.
DESIGN: Qualitative phase of a larger mixed-methods study.
METHODS: Semistructured qualitative interviews with a purposive sample of registered nurses (n = 12) following EI training and coaching. Constructivist thematic analysis was employed to analyse the narrative transcripts.
RESULTS: Three themes emerged: the sensibility to engage EI capabilities in clinical contexts, motivation to actively engage with emotions in clinical decision-making and incorporating emotional and technical perspectives in decision-making.
CONCLUSION: Continuing to separate cognition and emotion in research, theorising and scholarship on clinical reasoning is counterproductive.
RELEVANCE TO CLINICAL PRACTICE: Understanding more about nurses' use of EI has the potential to improve the calibre of decisions, and the safety and quality of care delivered.
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