Setting the bar high.

[Figure: see text] Clare Eaton, Gaynor Harrison and Penny Phillips are justifiably proud of the steps they've introduced to improve care for patients in Wales. Between them they have helped transform continence services, establish consistency in diabetes care, and create a Hygge-style environment for nursing home residents with schizophrenia. 'These are three very personal accounts of how frontline nurses view their roles,' says RCN Wales director Tina Donnelly. 'At the heart of each account is the compassion to deliver better services that meet their patients' needs.'