[Data regarding the roles and impact of pharmaceutical activities: Quantitative and qualitative study with four groups of experts].

OBJECTIVES: The use of scientific data about the roles and the impact of pharmacists is suboptimal. The objective is to evaluate the opinion and attitude of expert pharmacists on the measurement of indicators for the pharmaceuticals activities, sharing and appropriation of scientific knowledge and the place of the website "Impact Pharmacie".

METHODS: This is a descriptive cross-sectional study. Four expert groups were interviewed (hematology-oncology, intensive care, emergency and infectious diseases). To achieve the objective, a preliminary evaluation followed by a semi-structured interview by teleconference was organized for each group.

RESULTS: Twenty pharmacists were invited and 18 participated in the survey and 19 in interviews. Ten out of 18 and 2 out of 18 were collecting descriptive and impact indicators respectively. The use of these indicators by pharmacists was limited. Pharmacists had difficulties determining precise indicators measuring their impact but the majority would choose indicators related to medication errors or adverse drug event monitoring. The keywords mentioned by panelists about the usefulness of the site were "to guide", "to help prioritize", "to think", "to (re) structure the activity" and "time saving". To optimize website use, participants targeted journal club visioconferences, targeted activities in professional meetings and through various organizations.

CONCLUSION: Experts pharmacists recognized the importance of monitoring their practice and a better use of the current available data may ensure the provision of consistent pharmaceutical services. They recognized the need to better educate pharmacists about using and disseminating data about the role and the impact of pharmacists including the website Impact Pharmacy.