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Correlation of emotional labor and cortisol concentration in hair among female kindergarten teachers.

OBJECTIVES: The purpose of this study was to explore whether two types of emotional labor, surface acting and deep acting, are related to hair cortisol concentration among kindergarten teachers.

METHODS: Surface acting and deep acting over the last month were measured with the Chinese version of the emotional labor scale in 43 kindergarten teachers. Hair samples with 1 cm in length were cut from their posterior vertex region to represent cortisol excretion over one month. Cortisol concentrations were analyzed with high-performance liquid chromatography-tandem mass spectrometry.

RESULTS: Positive association of emotion labor with hair cortisol concentration was significant for surface acting (r = 0.34, p < 0.05) and not significant for deep acting (r = 0.14, p > 0.05).

CONCLUSIONS: More surface acting showed to be associated stronger with stress responses or higher HPA axis activity.

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