Implementation of shift report at the bedside to promote patient- and family-centered care in a pediatric critical care unit.

In the pediatric critical care setting, change of shift report/handoff does not traditionally occur at the bedside. During report, the nurses share important information that promotes patient safety and continuity of care. The goal of educating the nursing staff about family-centered care and shift report at the bedside is to promote better communication, a more comprehensive handoff, enhanced patient safety, engagement of the patient/family, and increased patient/family and staff satisfaction.