Expanding roles in a library-based bioinformatics service program: a case study.

QUESTION: How can a library-based bioinformatics support program be implemented and expanded to continuously support the growing and changing needs of the research community?

SETTING: A program at a health sciences library serving a large academic medical center with a strong research focus is described.

METHODS: The bioinformatics service program was established at the Norris Medical Library in 2005. As part of program development, the library assessed users' bioinformatics needs, acquired additional funds, established and expanded service offerings, and explored additional roles in promoting on-campus collaboration.

RESULTS: Personnel and software have increased along with the number of registered software users and use of the provided services.

CONCLUSION: With strategic efforts and persistent advocacy within the broader university environment, library-based bioinformatics service programs can become a key part of an institution's comprehensive solution to researchers' ever-increasing bioinformatics needs.