Alexis M Roth, Ronald T Ackermann, Stephen M Downs, Anne M Downs, Alan J Zillich, Ann M Holmes, Barry P Katz, Michael D Murray, Thomas S Inui
In 2003, the Indiana Office of Medicaid Policy and Planning launched the Indiana Chronic Disease Management Program (ICDMP), a programme intended to improve the health and healthcare utilization of 15,000 Aged, Blind and Disabled Medicaid members living with diabetes and/or congestive heart failure in Indiana. Within ICDMP, programme components derived from the Chronic Care Model and education based on an integrated theoretical framework were utilized to create a telephonic care management intervention that was delivered by trained, non-clinical Care Managers (CMs) working under the supervision of a Registered Nurse...
June 2010: Chronic Illness