Sara B Peracca, Olevie Lachica, Rebecca P Lamkin, George L Jackson, David C Mohr, Heather A King, John D Whited, Allene S Fonseca, Isis J Morris, Allen L Gifford, Martin A Weinstock, Dennis H Oh
BACKGROUND: Innovative technology can enhance patient access to healthcare but must be successfully implemented to be effective. OBJECTIVE: We evaluated Department of Veterans Affairs' (VA's) implementation of My VA Images, a direct-to-patient asynchronous teledermatology mobile application enabling established dermatology patients to receive follow-up care remotely instead of in-person. DESIGN /PARTICIPANTS/APPROACH: Following pilot testing at 3 facilities, the app was introduced to 28 facilities (4 groups of 7) every 3 months using a stepped-wedge cluster-randomized design...
January 22, 2024: Journal of General Internal Medicine