Connie C Shao, Meghna H Katta, Burke P Smith, Bayley A Jones, Lauren T Gleason, Alizeh Abbas, Nikita Wadhwani, Eric L Wallace, Michael J Mugavero, Daniel I Chu
BACKGROUND: No-show visits have serious consequences for patients, providers, and healthcare systems as they lead to delays in care, increased costs, and reduced access to services. Telemedicine has emerged as a promising alternative to in-person visits by reducing travel barriers, but risks exacerbating the digital divide. The aim of this study was to assess the impact of telemedicine (video and phone) at a tertiary care academic center on no-show visits compared to in-person visits...
April 1, 2024: Journal of Telemedicine and Telecare