Maria C Franco Vega, Mohamed Ait Aiss, Marina George, Lakeisha Day, Anayo Mbadugha, Katie Owens, Colin Sweeney, Son Chau, Carmen Escalante, Diane C Bodurka
BACKGROUND: Communication failures are among the most common causes of harmful medical errors. At one Comprehensive Cancer Center, patient handoffs varied among services. The authors describe the implementation and results of an Organization-wide project to improve handoffs and implement an evidence-based handoff tool across all inpatient services. METHODS: The research team created a task force composed of members from 22 hospital services-advanced practice providers (APPs), trainees, some faculty members, electronic health record (EHR) staff, education and training specialists, and nocturnal providers...
March 8, 2024: Joint Commission Journal on Quality and Patient Safety