Weiting Huang, Wen Chong Ong, Mark Kei Fong Wong, Eddie Yin Kwee Ng, Tracy Koh, Chanchal Chandramouli, Choon Ta Ng, Yoran Hummel, Feiqiong Huang, Carolyn Su Ping Lam, Jasper Tromp
BACKGROUND: Increasing patient loads, healthcare inflation and ageing population have put pressure on the healthcare system. Artificial intelligence and machine learning innovations can aid in task shifting to help healthcare systems remain efficient and cost effective. To gain an understanding of patients' acceptance toward such task shifting with the aid of AI, this study adapted the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2), looking at performance and effort expectancy, facilitating conditions, social influence, hedonic motivation and behavioural intention...
April 11, 2024: BMC Health Services Research