Patricia Garcia, Stephen P Ma, Shreya Shah, Margaret Smith, Yejin Jeong, Anna Devon-Sand, Ming Tai-Seale, Kevin Takazawa, Danyelle Clutter, Kyle Vogt, Carlene Lugtu, Matthew Rojo, Steven Lin, Tait Shanafelt, Michael A Pfeffer, Christopher Sharp
IMPORTANCE: The emergence and promise of generative artificial intelligence (AI) represent a turning point for health care. Rigorous evaluation of generative AI deployment in clinical practice is needed to inform strategic decision-making. OBJECTIVE: To evaluate the implementation of a large language model used to draft responses to patient messages in the electronic inbox. DESIGN, SETTING, AND PARTICIPANTS: A 5-week, prospective, single-group quality improvement study was conducted from July 10 through August 13, 2023, at a single academic medical center (Stanford Health Care)...
March 4, 2024: JAMA Network Open