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indicators of quality of service Endoscopia

R Baños Madrid, T Ramón Esparza, A Serrano Jiménez, M Alajarín Cervera, F Alberca de Las Parras, J Molina Martínez
INTRODUCTION: The information is an important part of the attendance process though in occasions it can be inadequate or deficient. AIM: We detect an opportunity of improvement in the inadequate information of the patients who carry out an endoscopia. The aim is to evaluate and to improve the quality of the information. METHOD: We realize the first evaluation with 100 patients proceeding from consultations, detecting ignorance of the technology...
September 2005: Anales de Medicina Interna: Organo Oficial de la Sociedad Española de Medicina Interna
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