Courtney W Mangus, Tyler G James, Sarah J Parker, Elizabeth Duffy, P Paul Chandanabhumma, Caitlin M Cassady, Fernanda Bellolio, Kalyan S Pasupathy, Milisa Manojlovich, Hardeep Singh, Prashant Mahajan
BACKGROUND: Few studies have described the insights of frontline health care providers and patients on how the diagnostic process can be improved in the emergency department (ED), a setting at high risk for diagnostic errors. The authors aimed to identify the perspectives of providers and patients on the diagnostic process and identify potential interventions to improve diagnostic safety. METHODS: Semistructured interviews were conducted with 10 ED physicians, 15 ED nurses, and 9 patients/caregivers at two separate health systems...
March 12, 2024: Joint Commission Journal on Quality and Patient Safety