Jessica A Palakshappa, Erica R Hale, Joshua D Brown, Carol A Kittel, Emily Dressler, Gary E Rosenthal, Sarah L Cutrona, Kristie L Foley, Emily R Haines, Thomas K Houston Ii
BACKGROUND: Numerous prior opinion papers, administrative electronic health record data studies, and cross-sectional surveys of telehealth during the pandemic have been published, but none have combined assessments of video visit success monitoring with longitudinal assessments of perceived challenges to the rapid adoption of video visits during the pandemic. OBJECTIVE: This study aims to quantify (1) the use of video visits (compared with in-person and telephone visits) over time during the pandemic, (2) video visit successful connection rates, and (3) changes in perceived video visit challenges...
April 8, 2024: Journal of Medical Internet Research