Matthew Woodward, Mary Dixon-Woods, Wendy Randall, Caroline Walker, Chloe Hughes, Sarah Blackwell, Louise Dewick, Rachna Bahl, Tim Draycott, Cathy Winter, Akbar Ansari, Alison Powell, Janet Willars, Imogen A F Brown, Annabelle Olsson, Natalie Richards, Joann Leeding, Lisa Hinton, Jenni Burt, Giulia Maistrello, Charlotte Davies, Jan W van der Scheer
Clinical tools for use in practice-such as medicine reconciliation charts, diagnosis support tools and track-and-trigger charts-are endemic in healthcare, but relatively little attention is given to how to optimise their design. User-centred design approaches and co-design principles offer potential for improving usability and acceptability of clinical tools, but limited practical guidance is currently available. We propose a framework (FRamework for co-dESign of Clinical practice tOols or 'FRESCO') offering practical guidance based on user-centred methods and co-design principles, organised in five steps: (1) establish a multidisciplinary advisory group; (2) develop initial drafts of the prototype; (3) conduct think-aloud usability evaluations; (4) test in clinical simulations; (5) generate a final prototype informed by workshops...
December 12, 2023: BMJ Quality & Safety