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Journal of Business Continuity & Emergency Planning

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https://www.readbyqxmd.com/read/29592828/improving-disaster-outcomes-with-better-decision-making
#1
Ronda Oberlin
Decisions made in an emergency can improve or exacerbate the outcome of the event. Making complex decisions in high-stress circumstances is not easily done without prior training. Understanding how people process information under stress, and how decisions are affected by bias, can lead to better decision making. This paper examines how risk communication lessons from sense-making research and cockpit resource management can be applied to business and industry to improve emergency and disaster outcomes.
January 1, 2018: Journal of Business Continuity & Emergency Planning
https://www.readbyqxmd.com/read/29592827/managing-stress-in-a-crisis
#2
Alison Wright-Reid
Crisis situations are inherently uncertain and threatening. Although the primal stress reactions they provoke deliver some advantages, they so severely restrict intellect and behaviour that consultants observe crisis teams making the same mistakes over and again. Stress risks can be managed before, during and after a crisis. Crisis planning can select the right people, control the crisis team environment, and mitigate fatigue risks and memory demands. Because stress reactions are primitive, stress can be manipulated at a remarkably primitive level and teams can increase their resilience through such basics as sleep and breathing skills...
January 1, 2018: Journal of Business Continuity & Emergency Planning
https://www.readbyqxmd.com/read/29592826/implementing-a-community-recovery-programme
#3
Paul Hendy
How should recovery be understood in the aftermath of a major incident? Bringing together the appropriate resources can be a challenge in its own right. How should one understand the complex needs of the affected community? What do those working in recovery need to implement to ensure a fully integrated recovery operation? When trying to formulate a recovery plan, what lessons have been learned from previous incidents? This paper suggests some points for consideration and implementation.
January 1, 2018: Journal of Business Continuity & Emergency Planning
https://www.readbyqxmd.com/read/29592825/business-continuity-and-disaster-management-within-the-public-service-in-relation-to-a-national-development-plan
#4
Cliff Ferguson
Within South Africa, few public service departments understand the concepts of business continuity management (BCM) and what it takes to implement a well-constructed business continuity plan. Likewise, few of these entities understand the purpose of designing and maintaining resilient systems that are immune to incidents. This paper discusses the integration of the South African Disaster Management Act 2002, the Disaster Management Framework and the National Development Plan, linking these to BCM, through a resilience period model, as a means for the implementation of resilience strategies...
January 1, 2018: Journal of Business Continuity & Emergency Planning
https://www.readbyqxmd.com/read/29592824/a-customer-insight-led-approach-to-building-operational-resilience
#5
Fi Passey
High-profile failures over the past few years have led to the disruption of banking services in the UK, with some banks' customers left unable to make or receive payments, check balances or access cash for days or weeks. Technological advances and a push towards remote channels have increased customer expectations of 'always on' - any time, any place, anywhere - and with disruptions lasting anything from a few minutes to nearly a month, the regulator is also taking an interest. Nationwide Building Society has responded positively to this challenge by defining its operational resilience strategy, a long-term plan aimed at minimising the likelihood and impact of future disruptions...
January 1, 2018: Journal of Business Continuity & Emergency Planning
https://www.readbyqxmd.com/read/29592823/business-continuity-and-risk-management-at-a-strategic-level-case-study-of-the-flemish-government
#6
Joris Bouve, Herman-Peter Steens, Martin Ruebens
The Flemish government comprises a number of different departments and agencies with the autonomy to optimise their service level in a proactive and resilient manner. Recently, the Flemish government defined four organisational values: openness, decisiveness, trust and agility. In addition, the Internal Audit Agency developed guidelines concerning internal control and organisational management, in which risk management was emphasised. In combination with goal setting and process management, this paper considers risk management as a starting point for the overall management of Flemish government entities...
January 1, 2018: Journal of Business Continuity & Emergency Planning
https://www.readbyqxmd.com/read/29592822/the-true-value-and-return-on-investment-of-business-continuity
#7
Regina Phelps
The phrase return on investment (ROI) is commonly heard when groups or organisations attempt to demonstrate the value of a particular activity. 'Is it good for us?', 'Is it worth the investment?' and 'Should we continue to fund the endeavour?' are all valid and important questions. The challenge for business continuity professionals is to address the question, 'What is the ROI of business continuity?' in ways that will be meaningful to the person wielding the budget stick. In the 'olden days', colleagues would point to their business impact analysis, with pie charts and bar graphs showing the cost of business downtime if an event occurred...
January 1, 2018: Journal of Business Continuity & Emergency Planning
https://www.readbyqxmd.com/read/29592821/preparing-for-campus-demonstrations-and-protests-four-key-focus-areas
#8
Darrell L Darnell
Over the past few years, the number of demonstrations and protests in Western countries has been increasing. These protests have tested the limits of free speech and expression, leading to individuals and groups attempting to, and in some cases succeeding in, shutting down speech with which they do not agree or find offensive. This has been particularly acute on college campuses, most notably at the University of California, Berkeley and Auburn University in Alabama, where speakers with far-right conservative views were forced to cancel their planned speeches because of safety and security concerns...
January 1, 2018: Journal of Business Continuity & Emergency Planning
https://www.readbyqxmd.com/read/29592820/outsourcing-critical-financial-system-operations
#9
Nora Cox, Jan Pilbauer
Payments Canada provides Canada's national payments systems and is responsible for the clearing and settlement infrastructure, processes and rules that underpin the exchange of billions of dollars each day through the Canadian economy. Strategic sourcing is a reality for this small organisation with a broad scope of national regulations and global standards to comply with. This paper outlines Payments Canada's approach to outsourcing its critical financial system operations, which centres on four key principles: strong relationship management; continuous learning, recording and reporting; evaluating the business landscape; and a commitment to evolving the organisation to greater resilience...
January 1, 2018: Journal of Business Continuity & Emergency Planning
https://www.readbyqxmd.com/read/29592819/editorial
#10
Lyndon Bird
No abstract text is available yet for this article.
January 1, 2018: Journal of Business Continuity & Emergency Planning
https://www.readbyqxmd.com/read/28532534/editorial
#11
Lyndon Bird
No abstract text is available yet for this article.
December 1, 2017: Journal of Business Continuity & Emergency Planning
https://www.readbyqxmd.com/read/28376998/overcoming-psychological-barriers-to-plan-invocation
#12
Alan Elwood
Although very few - if any - crisis management, business continuity or incident response plans fail to include procedures to cover their instigation, there are many instances when these procedures are not enacted as intended or do not produce the expected results. In such circumstances, the gravity of the situation may well be appreciated at various levels, but for complex reasons, the teams or structures envisaged as being required are nonetheless not established fully. This paper explores this phenomenon, considering the nature of the problem and its significance, as well as the challenges faced by those making invocation decisions...
December 1, 2017: Journal of Business Continuity & Emergency Planning
https://www.readbyqxmd.com/read/28376997/ebola-2014-setting-up-a-port-health-screening-programme-at-an-international-train-station
#13
Vivien Cleary, Edward Wynne-Evans, James Freed, Katie Fleet, Simone Thorn, Deborah Turbitt
An outbreak of Ebola virus disease (EVD) began in Guinea in December 2013 and was declared a Public Health Emergency of International Concern by the World Health Organization in August 2014. In October, the UK government tasked Public Health England (PHE) to set up EVD screening at key ports. The key aim of port-of-entry screening was to identify passengers coming from areas with high risk of EVD, and give them advice to raise their awareness of symptoms and what actions to take. Direct flights from Sierra Leone, Guinea or Liberia had all been cancelled, so intelligence on passenger numbers and routes was used to identify the most commonly used routes from the affected countries into the UK...
December 1, 2017: Journal of Business Continuity & Emergency Planning
https://www.readbyqxmd.com/read/28376996/healthcare-logistics-in-disaster-planning-and-emergency-management-a-perspective
#14
Jerry D VanVactor
This paper discusses the role of healthcare supply chain management in disaster mitigation and management. While there is an abundance of literature examining emergency management and disaster preparedness efforts across an array of industries, little information has been directed specifically toward the emergency interface, interoperability and unconventional relationships among civilian institutions and the US Department of Defense (US DoD) or supply chain operations involved therein. To address this imbalance, this paper provides US DoD healthcare supply chain managers with concepts related to communicating and planning more effectively...
December 1, 2017: Journal of Business Continuity & Emergency Planning
https://www.readbyqxmd.com/read/28376995/you-plan-you-test-and-then-it-happens-lessons-learned-from-the-schneider-warehouse-tornado-recovery
#15
William T Marotz
This paper is about the experience gained and lessons learned while dealing with the long-term recovery of Schneider's Port Logistics Division following extensive damage to three warehouse/ office facilities in Savannah, GA on 25th April, 2015. This paper will provide insight into how the initial assessments were handled, how the skill sets needed by the response teams were determined, and what further actions were triggered as more detailed information was received and assessed by the leadership team. This paper will also provide information as to how closely the company followed its existing contingency and disaster recovery plans, as well as where those plans fell short and where it was necessary to make adjustments as the recovery progressed...
December 1, 2017: Journal of Business Continuity & Emergency Planning
https://www.readbyqxmd.com/read/28376994/building-emergency-public-information-structures-for-response-lessons-learned-from-new-york-city
#16
Nancy Silvestri
For an effective response, emergency public information operations should be structured to facilitate the provision of timely, accurate, accessible information to the public. A frequent challenge in building a public information structure is identifying the potential staff to allow the operation to get big enough, fast enough. A plan for managing public information operations should define roles to fulfil basic functions (responding to media enquiries, writing materials, disseminating information, media and social media monitoring, community engagement and identifying and addressing rumours)...
December 1, 2017: Journal of Business Continuity & Emergency Planning
https://www.readbyqxmd.com/read/28376993/a-model-to-improve-preparedness-and-strategically-enhance-resiliency-at-a-community-level-the-garden-state-approach
#17
Rodric Bowman, Alexander Newman
This paper focuses on community resiliency planning in high-density areas, concentrating on balancing critical infrastructure recovery needs with real-life limitations in funding, and knowledge for how emergency management is done. A case study examines how a New Jersey government agency and state university were able to pilot a community resiliency concept in order to rapidly inject emergency management knowledge into a community that was affected by Superstorm Sandy. The lessons learned are intuitively understood by emergency planning professionals: preparing continuity of operations plans, conducting training and exercises, and mitigating risk for future disasters...
December 1, 2017: Journal of Business Continuity & Emergency Planning
https://www.readbyqxmd.com/read/28376992/you-say-you-want-an-evolution-of-your-risk-management-programme
#18
Kerry Anderson
Living organisms must evolve to continue to exist, let alone thrive. This situation is especially true when organisms are faced with a challenging environment, such as the risk management landscape. Risk management organisations need to adopt a continuous adaptation strategy to manage the dynamic threat landscape and build resilience into the risk management function. However, risk management teams do not have the luxury of being able to wait for adaptations to occur naturally because of the rapid rate of change...
December 1, 2017: Journal of Business Continuity & Emergency Planning
https://www.readbyqxmd.com/read/28376991/successful-public-private-partnerships-the-nypd-shield-model
#19
Vincent Amadeo, Stephen Iannone
This article will identify the challenges that post 9/11 law enforcement faces regarding privatepublic partnerships and describe in detail the NYPD Shield programme, created to combat those challenges. Recommendations made by the 911 Commission included the incorporation of the private sector into future homeland security strategies. One such strategy is NYPD Shield. This programme is a nationally recognized award-winning public-private partnership dedicated to providing counterterrorism training and information sharing with government agencies, non-government organizations, private businesses, and the community...
December 1, 2017: Journal of Business Continuity & Emergency Planning
https://www.readbyqxmd.com/read/28376990/editorial
#20
(no author information available yet)
No abstract text is available yet for this article.
December 1, 2017: Journal of Business Continuity & Emergency Planning
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